TY - BOOK AU - Bovee,Courtland L. AU - Thill,John V. AU - Schatzman,Barbara E. TI - Business communication essentials SN - 0131209787 AV - HF5718 B683B 2004 PY - 2004/// CY - Upper Saddle River, N.J. PB - Pearson/Prentice Hall KW - BUSINESS COMMUNICATION KW - BUSINESS WRITING KW - BUSINESS PRESENTATIONS N1 - Includes bibliographical references and index ER -