Remarkable service :  a guide to winning and keeping customers for servers, managers, and restaurant owners / 
The Culinary Institute of America 
 - New York, N.Y. :  Wiley,  c2001 
 - 285 p. :  ill. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0471380229 
<br/><br/><label>Subjects--Topical Terms: </label><br/>FOOD SERVICE MANAGEMENT
<br/><br/><label>LC Class. No.: </label>TX911.3 .M27  / R452