TY  - BOOK
ED  - Culinary Institute of America.
TI  - Remarkable service: a guide to winning and keeping customers for servers, managers, and restaurant owners 
SN  - 0471380229
AV  - TX911.3 .M27 R452
PY  - 2001///
CY  - New York, N.Y.
PB  - Wiley
KW  - FOOD SERVICE MANAGEMENT
N1  - Includes bibliographical references and index
ER  -