Bateman, Thomas S. Management : competing in the new era / Thomas S. Bateman, Scott A. Snell - 5th ed. - Boston, Mass. : McGraw-Hill Irwin, c2002 - 611 p. : col. ill. + 1 CD-ROM Includes bibliographical references and index ISBN: 0072408596 Subjects--Topical Terms: MANAGEMENT LC Class. No.: HD31 / B373M 2002