Ross, Catherine Sheldrick <br/><br/>
Conducting the reference interview :  a how-to-do-it manual for librarians / 
Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney 
 - New York, N.Y. :  Neal-Schuman,  c2002 
 - 241 p. 
 - How-to-do-it manuals for librarians ;  no. 117 .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>1555704328 
<br/><br/><label>Subjects--Topical Terms: </label><br/>REFERENCE SERVICES (LIBRARIES)<br/>INTERVIEWING
<br/><br/><label>LC Class. No.: </label>Z711  / R677C