TY - BOOK AU - Thomas,Jane TI - Guide to managerial persuasion and influence T2 - Prentice Hall series in advanced business communication SN - 0131405683 AV - HD30.3 T465G PY - 2004/// CY - Upper Saddle River, N.J. PB - Pearson Prentice Hall KW - COMMUNICATION IN MANAGEMENT KW - PERSUATION (RHETORIC) N1 - Includes bibliographical references and index ER -