Zabin, Jeff Precision marketing : the new rules for attracting, retaining, and leveraging profitable customers / Jeff Zabin and Gresh Brebach - Hoboken, N.J. : Wiley, c2004 - 256 p. : ill. Includes bibliographical references and index ISBN: 0471467618 Subjects--Topical Terms: MARKETING LC Class. No.: HF5415 / Z324P