TY - BOOK AU - Zabin,Jeff AU - Brebach,Gresh TI - Precision marketing: the new rules for attracting, retaining, and leveraging profitable customers SN - 0471467618 AV - HF5415 Z324P PY - 2004/// CY - Hoboken, N.J. PB - Wiley KW - MARKETING N1 - Includes bibliographical references and index ER -