TY  - BOOK
AU  - Brown,Stephen
TI  - Free gift inside!!: forget the customer. develop marketease 
SN  - 1841125466
AV  - HF5415 B768F
PY  - 2003///
CY  - Chichester
PB  - Capstone
KW  - MARKETING
N1  - Includes bibliographical references and index
ER  -