TY - BOOK AU - Gouge,Ian TI - Shaping the IT organization: the impact of outsourcing and the new business model T2 - Practitioner series SN - 1852337273 AV - HD30.2 G683S PY - 2003/// CY - London PB - Springer KW - INFORMATION TECHNOLOGY KW - MANAGEMENT KW - INDUSTRIAL MANAGEMENT KW - ORGANIZATIONAL CHANGE KW - CONTRACTING OUT N1 - Includes bibliographical references and index ER -