TY - BOOK AU - Yokoyama,John AU - Michelli,Joseph A. TI - When fish fly: lessons for creating a vital and energized workplace from the world famous pike place fish market SN - 1401300618 AV - HF5549.5 .M63 Y646W PY - 2004/// CY - New York, N.Y. PB - Hyperion KW - WORLD FAMOUS PIKE PLACE FISH (SEATTLE, WASH) KW - EMPLOYEE MOTIVATION KW - CUSTOMER SERVICES KW - SUCCESS IN BUSINESS ER -