Aguilar, Leslie <br/><br/>
Multicultural customer service :  providing outstanding service across cultures / 
Leslie Aguilar, Linda Stokes 
 - New York, N.Y. :  McGraw-Hill,  c1996 
 - 136 p. :  ill. 
 - Business skills express series .
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>0786303328 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER SERVICES--SOCIAL ASPECTS<br/>INTERCULTURAL COMMUNICATION
<br/><br/><label>LC Class. No.: </label>HF5415.5  / A384M