TY  - BOOK
AU  - Crandall,Rick
TI  - Marketing your services: for people who hate to sell 
SN  - 0071398716
AV  - HD9980.5 C726M 2003
PY  - 2003///
CY  - New York, N.Y.
PB  - McGraw-Hill
KW  - SERVICE INDUSTRIES
KW  - MARKETING
N1  - Previously published: Chicago : Contemporary Books, 1996; Includes bibliographical references and index
ER  -