TY  - BOOK
AU  - Norman,Donald A.
TI  - Emotional design: why we love (or hate) everyday things 
SN  - 0465051359
AV  - BF531 N675E
PY  - 2004///
CY  - New York, N.Y.
PB  - Basic
KW  - EMOTIONS AND COGNITION
KW  - DESIGN
KW  - PSYCHOLOGICAL ASPECTS
KW  - DESIGN, INDUSTRIAL
N1  - Includes bibliographical references and index
ER  -