Taylor, Shirley Model business letters, e-mails & other business documents / Model business letters, e-mails and other business documents Shirley Taylor, L Gartside - 6th ed. - London : Financial Time Prentice Hall, 2004 - 497 p. : ill. Includes index ISBN: 0273675249 Subjects--Topical Terms: COMMERCIAL CORRESPONDENCEFORM LETTERS LC Class. No.: HF5726 / T394M 2004