TY - BOOK AU - Taylor,Shirley AU - Gartside,L TI - Model business letters, e-mails & other business documents SN - 0273675249 AV - HF5726 T394M 2004 PY - 2004/// CY - London PB - Financial Time Prentice Hall KW - COMMERCIAL CORRESPONDENCE KW - FORM LETTERS N1 - Includes index ER -