TY - BOOK AU - Rao,Madanmohan TI - Knowledge management tools and techniques: practitioners and experts evaluate KM solutions SN - 0750678186 AV - HD30.2 K568 PY - 2005/// CY - Amsterdam PB - Elsevier KW - KNOWLEDGE MANAGEMENT KW - ORGANIZATION LEARNING KW - DATA PROCESSING KW - MANAGEMENT INFORMATION SYSTEMS KW - INFORMATION RESOURCES MANAGEMENT KW - DATABASE MANAGEMENT N1 - Includes bibliographical references and index ER -