Johnston, Mark W.

Relationship selling and sales management / Mark W. Johnston, Greg W. Marshall - International ed. - Boston, Mass. : McGraw-Hill/Irwin, c2005 - 451 p. : ill. + 1 CD-ROM - McGraw-Hill/Irwin series in marketing .

Includes bibliographical references and index

0071111468


SELLING
RELATIONSHIP MARKETING
CUSTOMER RELATIONS

HF5438.25 / J636R 2005