Johnston, Mark W. Relationship selling and sales management / Mark W. Johnston, Greg W. Marshall - International ed. - Boston, Mass. : McGraw-Hill/Irwin, c2005 - 451 p. : ill. + 1 CD-ROM - McGraw-Hill/Irwin series in marketing . Includes bibliographical references and index ISBN: 0071111468 Subjects--Topical Terms: SELLINGRELATIONSHIP MARKETINGCUSTOMER RELATIONS LC Class. No.: HF5438.25 / J636R 2005