TY  - BOOK
AU  - Bopp,Richard E.
AU  - Smith,Linda C.
TI  - Reference and information services: an introduction 
T2  - Library and information science text series
SN  - 1563086247
AV  - Z711 R433 2001
PY  - 2001///
CY  - Englewood, Colo.
PB  - Libraries Unlimited
KW  - REFERENCE SERVICES (LIBRARIES)
KW  - INFORMATION SERVICES
N1  - Includes bibliographical references and indexes
ER  -