Fearn-Banks, Kathleen

Crisis communications : a casebook approach : student workbook / Kathleen Fearn-Banks - 2nd ed. - Mahwah, N.J. : Lawrence Erlbaum Associates, 2002 - 148 p. : ill.

0805839194


PUBLIC RELATIONS--MANAGEMENT--CASE STUDIES
CRISIS MANAGEMENT--CASE STUDIES
ADVERTISING--CASE STUDIES

HD59 / F427C 2002