TY  - BOOK
AU  - Lindsell-Roberts,Sheryl
TI  - Strategic business letters and e-mail
SN  - 0618448330
AV  - HF5721 L562S
PY  - 2004///
CY  - Boston, Mass.
PB  - Houghton Mifflin
KW  - COMMERCIAL CORRESPONDENCE
KW  - ELECTRONIC MAIL MESSAGES
KW  - BUSINESS COMMUNICATION
N1  - Includes index
ER  -