Consumer insight : how to use data and market research to get closer to your customer / [edited by] Merlin Stone, Alison Bond & Bryan Foss - London : Kogan Page, 2005 - 288 p. : ill. - Market research in practice series .

Includes bibliographical references and index

0749442921


CUSTOMER RELATIONS--MANAGEMENT
MARKETING RESEARCH
DATABASE MARKETING

HF5415.5 / C667