TY  - BOOK
AU  - Fine,Debra
TI  - " The fine art of small talk": how to start a conversation in any situation 
SN  - 0749926740
AV  - BJ2121 F563F
PY  - 2005///
CY  - London
PB  - Piatkus
KW  - CONVERSATION
KW  - ORAL COMMUNICATION
ER  -