Business process modeling, simulation, and design /
Manuel Laguna, Johan Marklund
- Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005
- 429 p. : ill. + 1 CD-ROM
Includes bibliographical references and index
013091519X
INDUSTRIAL MANAGEMENT--MATHEMATICAL MODELS--TEXTBOOKS BUSINESS PLANNING--TEXTBOOKS REENGINEERING (MANAGEMENT)--TEXTBOOKS