TY - BOOK AU - Schuster,Camille P. TI - The rise of consumer power: adopting the right marketing communication strategies SN - 013067043X AV - HF5415.123 S387R PY - 2004/// CY - Singapore PB - Pearson/Prentice Hall KW - COMMUNICATION IN MARKETING KW - CUSTOMER RELATIONS N1 - Includes bibliographical references and indexes ER -