TY - BOOK AU - Lovelock,Christopher TI - Services marketing in Asia: managing people, technology, and strategy SN - 0131275372 AV - HD9987 .A2 S478 2005 PY - 2005/// CY - Singapore PB - Pearson/Prentice Hall KW - SERVICE INDUSTRIES KW - ASIA KW - MARKETING KW - PROFESSIONS N1 - Includes bibliographical references and indexes ER -