Services marketing : an Asia-pacific and Australian perspective /
Christopher Lovelock, Paul G. Patterson, Rhett H. Walker
- 3rd ed.
- Frenchs Forest, N.S.W. : Pearson/Prentice Hall, c2004
- 579 p. : ill., maps
Includes bibliographical references and indexes
1741031621
SERVICE INDUSTRIES--MARKETING--AUSTRALIA SERVICE INDUSTRIES--MARKETING--NEW ZEALAND SERVICE INDUSTRIES--MARKETING--ASIA, SOUTHEASTERN