TY - BOOK ED - Harvard Business School TI - Harvard business review on building personal and organizational resilience T2 - The Harvard business review paperback series SN - 1591392721 AV - HD49 H378 PY - 2003/// CY - Boston, Mass. PB - Harvard Business School Press KW - CRISIS MANAGEMENT KW - LEADERSHIP KW - RESILIENCE (PERSONALITY TRAIT) KW - ORGANIZATIONAL CHANGE KW - SUCCESS IN BUSINESS KW - PSYCHOLOGICAL ASPECTS N1 - Includes index ER -