TY - BOOK AU - Futrell,Charles TI - ABC's of relationship selling through service T2 - The McGrew-Hill/Irwin series in marketing SN - 9780071106597 AV - HF5438.25 F877A 2007 PY - 2007/// CY - Boston, Mass. PB - McGraw-Hill/Irwin KW - SELLING N1 - Includes bibliographical references and index ER -