Crabtree, Andy Designing collaborative systems : a practical guide to ethnography / Andy Crabtree - London : Springer, c2003 - 178 p. : ill. - Computer supported cooperative work . Includes bibliographical references and index ISBN: 1852337184 Subjects--Topical Terms: SYSTEM DESIGNHUMAN-COMPUTER INTERACTION LC Class. No.: QA76.9 .S88 / C722D