TY  - BOOK
AU  - Crabtree,Andy
TI  - Designing collaborative systems: a practical guide to ethnography 
T2  - Computer supported cooperative work
SN  - 1852337184
AV  - QA76.9 .S88 C722D
PY  - 2003///
CY  - London
PB  - Springer
KW  - SYSTEM DESIGN
KW  - HUMAN-COMPUTER INTERACTION
N1  - Includes bibliographical references and index
ER  -