TY  - BOOK
AU  - Ulmer,Robert R.
AU  - Sellnow,Timothy Lester
AU  - Seeger,Matthew Wayne
TI  - Effective crisis communication: moving from crisis to opportunity 
SN  - 1412914191
AV  - HD49 U453E
PY  - 2007///
CY  - Thousand Oaks, Calif.
PB  - Sage
KW  - CRISIS MANAGEMENT
KW  - EMERGENCY MANAGEMENT
KW  - COMMUNICATION IN MANAGEMENT
KW  - COMMUNICATION IN ORGANIZATIONS
N1  - Includes bibliographical references and index
ER  -