TY - BOOK AU - Clarke,John TI - Creating citizen-consumers: changing publics & changing public services SN - 9781412921343 AV - HV248 C732 PY - 2007/// CY - London PB - SAGE KW - HUMAN SERVICES KW - GREAT BRITAIN KW - DECISION MAKING KW - CITIZEN PARTICIPATION KW - CITIZENSHIP KW - CONSUMPTION (ECONOMICS) KW - SOCIAL POLICY N1 - Includes bibliographical references and index ER -