Schieffer, Robert <br/><br/>
Ten key customer insights :  unlocking the mind of the market / 
Robert Schieffer 
 - Australia :  Thomson,  c2005 
 - 250 p. :  ill. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>158799206X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CONSUMERS' PREFERENCES<br/>MARKETING
<br/><br/><label>LC Class. No.: </label>HF5415.32  / S343T