TY - BOOK AU - Gosselin,Tom TI - Practical negotiating: tools, tactics, & techniques SN - 9780470134856 AV - HD58.6 G677P PY - 2007/// CY - Hoboken, N.J. PB - Wiley KW - NEGOTIATION IN BUSINESS KW - NEGOTIATION N1 - Includes bibliographical references and index ER -