TY - BOOK AU - Acuff,Jerry AU - Wood,Wally TI - Stop acting like a seller and start thinking like a buyer: improve sales effectiveness by helping customers buy SN - 9780470068342 AV - HF5438.25 A283S PY - 2007/// CY - Hoboken, N.J. PB - Wiley KW - SELLING KW - CUSTOMER RELATIONS N1 - Includes bibliographical references and index ER -