TY - BOOK AU - Evans,James R.(James Robert) AU - Lindsay,William M. TI - An introduction to Six Sigma & process improvement SN - 0324311990 AV - TS156.8 E926I 2005 PY - 2005/// CY - Australia PB - Thomson South-Western KW - PROCESS CONTROL KW - SIX SIGMA (QUALITY CONTROL STANDARD) N1 - Includes bibliographical references and index ER -