Locker, Kitty O. Business communication : building critical skills / Kitty O. Locker, Stephen Kyo Kaczmarek - 3rd ed. , McGraw-Hill international ed. - Boston, Mass. : McGraw-Hill, 2007 - 559 p. : col. ill. Includes bibliographical references and index ISBN: 9780071259491 Subjects--Topical Terms: BUSINESS COMMUNICATION LC Class. No.: HF5718 / L624B 2007