TY  - BOOK
AU  - Somyot Wattanakamolchai
ED  - Virginia Polytecnic Institute and State University
TI  - The evaluation of service quality by socially responsible customers
PY  - 2008///
CY  - Blacksburg, Va.
PB  - Virginia Polytecnic Institute and State Univ.
KW  - Somyot Wattanakamolchai
KW  - Virginia Polytechnic Institute and State University
KW  - Dissertations
KW  - Bangkok University
KW  - Academic papers
KW  - Social responsibility of business
KW  - Research
KW  - Service industries
KW  - Quality control
KW  - SERVQUAL (Service quality framework)
N1  - Thesis (Ph.D.)--Virginia Polytecnic Institute and State University, 2008; Includes bibliographical references
ER  -