TY - BOOK AU - Gilmore,Shirley A. TI - Cases in human resource management in hospitality SN - 0131119834 AV - TX911.3 .P4 G545C PY - 2005/// CY - Upper Saddle River, N.J. PB - Pearson/Prentice Hall KW - HOSPITALITY INDUSTRY KW - PERSONNEL MANAGEMENT KW - CASE STUDIES ER -