TY - BOOK AU - Cook,Sarah TI - The essential guide to employee engagement: better business performance through staff satisfaction SN - 9780749449445 AV - HF5549.5 .J63 C664E PY - 2009/// CY - London PB - Kogan Page KW - JOB SATISFACTION KW - PERSONNEL MANAGEMENT N1 - Includes bibliographical references and index ER -