TY - BOOK AU - Thompson,Leigh L. TI - The mind and heart of the negotiator SN - 9780138146566 AV - HD58.6 T465M 2009 PY - 2009/// CY - Upper Saddle River, N.J. PB - Pearson Education International KW - Negotiation in business KW - Negotiation N1 - Includes bibliographical references and indexes ER -