Forrester, Eileen C. <br/><br/>
CMMI for services :  guidelines for superior service / 
Eileen C. Forrester, Brandon L. Buteau, Sandy Shrum 
 - Upper Saddle River, N.J. :  Addison-Wesley,  c2010 
 - 691 p. :  col. ill. 
 - The SEI series in software engineering .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780321635891 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Capability maturity model (Computer software)<br/>Software engineering<br/>Application service providers--Quality control
<br/><br/><label>LC Class. No.: </label>QA 76.758  / F677C