TY  - BOOK
AU  - Forrester,Eileen C.
AU  - Buteau,Brandon L.
AU  - Shrum,Sandy
TI  - CMMI for services: guidelines for superior service 
T2  - The SEI series in software engineering
SN  - 9780321635891
AV  - QA 76.758 F677C
PY  - 2010///
CY  - Upper Saddle River, N.J.
PB  - Addison-Wesley
KW  - Capability maturity model (Computer software)
KW  - Software engineering
KW  - Application service providers
KW  - Quality control
N1  - Includes bibliographical references and index
ER  -