The 5 essential people skills :  how to assert yourself, listen to others, and resolve conflicts / 
Dale Carnegie Training 
 - 1st Fireside trade paperback ed. 
 - New York, N.Y. :  Fireside,  2009 
 - 240 p. 
<br/><br/><label>ISBN: </label>978141659548 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal relations<br/>Interpersonal communication<br/>Assertiveness (Psychology)<br/>Communication
<br/><br/><label>LC Class. No.: </label>HM1106  / F583 2009