TY - BOOK AU - Christopher,Martin AU - Payne,Adrian AU - Ballantyne,David TI - Relationship marketing: creating stakeholder value SN - 9780750648394 AV - HF 5415.55 C474R PY - 2007/// CY - Oxford PB - Butterworth-Heinemann KW - Relationship marketing N1 - Includes bibliographical references and index ER -