Futrell, Charles. <br/><br/>
Fundamentals of selling :  customers for life through service / 
Charles M. Futrell 
 - 11th ed. , McGraw-Hill international ed. 
 - Boston, Mass. :  McGraw-Hill Irwin,  c2009 
 - 648 p. :  col. ill. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780071285445 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling
<br/><br/><label>LC Class. No.: </label>HF 5438.25  / F877F 2009