Kilner, Andrew Achieving excellence in management : identifying and learning from bad practices / Andrew Kilner - New York, N.Y. : Business Expert Press, 2010 - 140 p. : ill. - Strategic management collection / Mason A. Carpenter, editor . Includes index ISBN: 9781606491225 Subjects--Topical Terms: ManagementCrisis managementSuccess in business LC Class. No.: HD 31 / K546A