TY  - BOOK
AU  - Drucker,Peter F.
TI  - The five most important questions self-assessment tool: participant workbook 
SN  - 9780470531211
AV  - HD 62.6 D782F 2010
PY  - 2010///
CY  - San Francisco, Calif.
PB  - Jossey-Bass
KW  - Nonprofit organizations
KW  - Management
KW  - Evaluation
KW  - Organizational effectiveness
KW  - Total quality management
N1  - Includes bibliographical references
ER  -