Agnihotri, Raj <br/><br/>
Effective sales force automation and customer relationship management :  a focus on selection and implementation / 
Raj Agnihotri, Adam A. Rapp 
 - New York, N.Y. :  Business Expert Press,  2010 
 - 113 p. :  ill. 
 - Selling and sales force management collection / Michael Ahearne and Adam Rapp, editors .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781606491270 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling--Data processing<br/>Customer relations--Technological innovations<br/>Relationship marketing
<br/><br/><label>LC Class. No.: </label>HF 5438.35  / A464E